Please update your browser's security settings.
To maintain the highest security standards, we will be disabling support for browsers using TLS 1.0. Learn more and upgrade your browser here.


Customer Service
Do you want to stand out from the 100's of others applying for positions with the Postal Service?

If you do there is only one way to stand out and that is to further your education. In this day and age it is so critically important to have formal training and many people never know it. The Self Study programs at will provide you value added skill sets that will bring your resume to the top of the pile and at the very least it will set you apart from the other job candidates who have only a high school education. Our online training programs have been designed to be interactive, entertaining and more importantly useful in everyday work life.

Here is what you receive with the Customer Service training program

This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that useful tools for providing excellent customer service.


• Video exercises allow learners to practice in the actual application being studied.
• A glossary provides a reference for definitions of unfamiliar terms.
• A file containing the text of the exercises.
• A skill assessment generates a customized learning path based on the results of a pre-test.

Defining Service 5 hour(s)
Communicating 6 hour(s)
Fixing Problems 4 hour(s) 
How To Deliver Service 4 hour(s)
Tools of the Trade 4 hour(s) 

Instant Access....Start Immediately!
Upon purchasing this Customer Service package, you will IMMEDIATELY receive access to this powerful online training program.


altBONUS:   All members who purchase a practice postal exam package will receive FREE access to the recently launched, Google operated online postal exam discussion board and forum.  The forum was created as a means to offer members of a chance to communicate and share postal exam tips or pose questions to other people throughout the country who are studying for their postal exam.

Thank you for considering will not be disappointed! 

Tell A Friend About!

Customer Service
$59.95 USD

Purchase Now